Business Process Reengineering (BPR)

If improvements are just not measuring up to your expectations and the pressure is on you to make it work, then perhaps it’s time you considered reengineering your processes.

BPR is sometimes described as radical change or process improvement on a large scale. Small scale improvements are appropriate on a continuing basis when your processes are stable and accomplishing their intended purpose. Most successful organizations have built in the process of continual improvement. Even with continual improvements, every so often, major changes are required that routine process or procedural improvements cannot achieve. These changes are often precipitated by competition, evolving business structure, advancing technology, or the changing needs of the customer. That is when BPR is your logical choice.

Consider this…

• Does your system or organization require a major change?
• Is the change you desire a large one?
• Are you about to tackle reorganization?
• Are you in need of a new enterprise system for running the business?
• Are you embarking on a new venture or mission?

If you answer Yes to any of the above, we can help.

Executives and managers most likely understand what needs to be done. We are all familiar with the reengineering books by Hammer and Champy. DLCG has taken the best of them and synthesized an approach that includes our own wisdom gained over the years, called Whole Systems Reengineering. This approach has three parts:

1. New Concept Design
2. Structural Change Implementation and Management
3. IT System Development and Deployment

New Concept Design portion of this process includes problem definition, describing the “As-Is” process/system, creating the breakthrough change ideas, designing the “To-Be” process/system, developing an implementation plan. We design and facilitate your BPR team sessions to accomplish this.

Structural adjustment is a major part of implementing the changes. These organizational changes must be identified, defined, sequenced and executed in a logical manner with a maximum of “buy-in” of those folks most affected by the change. We design and facilitate your reorganization team sessions to accomplish this.

IT System development and deployment is generally done by others more expert in programming, testing and launching. We facilitate Requirements Gathering sessions for you and your IT Developer.

Our experience across a variety of organization has shown time and again that the people in the system undergoing radical change should be the ones involved in creating that change. Consequently, we use a team-based approach at various stages of the project to provide the intelligence and profound knowledge required toward making the best decisions and ensuring the greatest success in implementation.

You can greatly increase your chances of success by tapping our knowledge and our network of highly qualified consultants and Certified Professional Facilitators. We provide expert process designers, team facilitators and progress advocates to assist you through successful change.

Click here to examine our document on Reengineering Benefits, Features and Limitations.

Or, give us a call. We’ll work with you to understand your specific situation and we’ll generate a proposal to help you succeed in reengineering your systems for greater success.

Charles D. Markert, CPF President & Executive Facilitator 540-338-1255 Email Charlie

Wayne J. Vick, CPF CEO & Executive Facilitator 703-913-6513 Email Wayne