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Frequently Asked Questions


DLCG is happy to provide answers to frequently asked questions about our Public Workshops. Please review the list below to find quick information related to your question. If the question you have is not addressed in the list below, please feel free to contact us.

  1. How do I register for a public workshop?
  2. How early should I register?
  3. Once I'm registered, how do I pay for a program?
  4. What is your cancel/reschedule policy?
  5. Where are the workshops held?
  6. What are the workshop times?
  7. Do you offer any type of discounts for workshops (including nonprofit or government rates)?
  8. How many participants from one company can attend the same public workshop?
  9. What's included in my workshop fee?
  10. How do I make hotel accommodations?
  11. Do you offer Continuing Education Units (CEUs)?
  12. What is the workshop prework, and why is it important?
  13. Can I substitute someone if I cannot make it?
  14. What do I need to bring to the workshop?
  15. How many participants are typically in a public workshop?
  16. What is your trainer-to-participant ratio?

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1. How do I register for a public workshop?

A. There are four ways to register:

Online: Click on the "Registration" button, complete the online registration form and submit it through our secure website. You will be contacted to confirm your registration.

Email: Provide your contact information (name, title, organization, address, phone number, email, and the workshop title, date and location of the workshop you want to attend. Email it to Wayne@FacilitationCenter.com.

Mail: Send your complete contact information along with the course you want to register for to the address on our Contact Us page. We wil contact you to confirm your registration.

Fax: Send the info required for Email registration (above) by fax to (703) 913-6513.

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2. How early should I register?

A. Two to three months prior to the workshop will usually insure you a seat. Our workshops fill at varying rates, so register early.

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3. Once I'm registered, how do I pay for a program?

A. You can pay upon registration by credit card or check through our website. By mail, we accept Checks and Purchase Orders. Payment is required in full within thirty (30) days of receipt of an invoice, or not later than three (3) days prior to the workshop, whichever comes first.   We accept Visa, MasterCard, American Express, purchase orders, and personal or company checks. Please make checks payable to Dynamic Leadership Consulting Group, Inc. or DLCG, Inc. 

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4. What is your cancel/reschedule policy?

A. There is no charge to cancel or reschedule if the request is received at least 30 days before the workshop. Between 30 days and 15 days a cancelation/reschedule fee of $75 is assessed. Between 15 days and the start of the workshop the cancellation fee is $150. If the cancellation/reschedule is subsequent to receipt of official PCS or deployment orders (for military or first responders to a disaster) all cancellation/reschedule fees are waived.

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5. Where are the workshops held?

A. We host our workshops at various locations. For private workshops the location is based on the needs of our clients. Click on Workshop Locations to see where our public courses are held.

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6. What are the workshop times?

A. The workshops run from 8:30am – 5:00pm each day unless otherwise noted.

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7. Do you offer any type of discounts off of workshops (including nonprofit or government rates)?

A. Yes, we do occasionally offer discounts for early registration partner affilitations, and for Groups of three or more. Early registration discounts are offered through our website registration. Discounts for those that are affiliated with professional partner organizations, MAFN, FDN & MACN are also offered through the website. Please call for specific information on group discounts.

Discounts cannot be combined with any other offers and are voided by cancellations or late payments.

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8. How many participants from one company can attend the same public workshop?

A. If six or more individuals are interested in the same workshop, we can offer you onsite training. Please call us to discuss the best option for you: 1-703-913-6513.

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9. What's included in my workshop fee?

A. The workshop fee includes all materials and daily continental breakfast and refreshments.

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10. How do I make hotel accommodations?

A. The "Workshop Locations" button will take you to a page with links to hotels at or nearby the site of the workshops.

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11. Do you offer Continuing Education Units (CEUs)?

A.  No. We provide certificates with an outline of the course attached that shows the hours that you may submit for credit for continuing educations credits.

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12. What is the workshop prework, and why is it important?

A. Not all workshops have pre-work requirements. Any pre-work requirements are listed on the website and or will be sent to you after you complete your registration. 

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13. Can I substitute someone if I cannot make it?

A. Yes. Substitutions are allowed up to 24 hours in advance of the workshop at no additional charge.

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14. What do I need to bring to the workshop?

A. There are no specific requirements as we usually provide everything you need for the course. However, some people like to bring additional note paper, colored pens and highlighters on occasion.

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15. How many participants are typically in a public workshop?

A. The number of participants typically range from 6 to 16. We prefer to hold classes with 12 participants or less to maximize the experience for you.

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16. What is your trainer-to-participant ratio?

A. DLCG generally provides two experienced professionals for every class. However on occasion, with classes under 8 participants, we may provide only 1. 

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Sunday, September 05 2010

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